Speak less - say more. How To Write better html email newsletters

Email newsletters are the best way to maintain customer relationships on the Internet. Don’t have a newsletter? Jakob Nielsen says “If you don’t have a newsletter, then publishing one is probably the single-highest ROI action you can take to improve your Internet presence.”

If you already have a newsletter then you will find that your readers will most likely:

  • Be inclined to skip the introductory blah-blah text;
  • Scan the email; and
  • Spend on average 51 seconds reading your newsletter.

To write a better newsletter consider these techniques Neilsen suggests:

  • Make your newsletter simple;
  • Highlight key terms;
  • Be predictable. Keep a consistent newsletter style and delivery time;
  • Use meaningful headings and sub headings; and
  • Be personal and real. Relationships are not built with marketing language.

Andrew BeestonBrown Box has the expertise and service to help you maintain your customer relationships. It’s called MailBox - and many of our clients have great relationships with their customers from using it. Contact me to find out how yours can too.

~Andrew

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